Staff/Users

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Staff & Guides Management Page

Function: The command center for managing your team roster. Use this page to onboard internal staff (who access the dashboard) and external Tour Leaders/Guides (who facilitate the guest experience).

  • Search & Filters:

    • Quickly locate a specific team member by name or filter the list by their "Role" (e.g., Admin vs. Staff) or "Status" (e.g., Active vs. Inactive).

  • Internal Staff List (Top Table):

    • Displays all office employees with dashboard access.

      • Role: Shows their permission level (e.g., Admin has full control, Staff may have limited access).

      • Start/End Date: Tracks employment duration or temporary contract validity.

      • Action Icons: Allows you to edit profile details (pencil icon) or remove the user (trash bin icon).

  • Tour Leaders / Guides Section (Bottom Table):

    • Specific section for managing field personnel who accompany guests.

      • + New TL/Guide Button: Opens the registration form to add a new guide to your roster.

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      • WhatsApp #: Displays the guide's contact number for quick coordination via the integrated chat or external messaging.


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Add Staff Pop-up Window

The registration form used to create a new user account and define their specific permissions within the platform.

  • Personal Information Fields:

    • Standard fields (First Name, Last Name, Email) to identify the user and set up their login credentials.

  • Role Selection:

    • A dropdown to define the user's hierarchy (e.g., Manager, Reservation Agent, Accountant), which determines what they can see and do on the platform.

  • WhatsApp #:

    • The user's mobile number, critical for receiving automated notifications and urgent updates regarding bookings.

  • Restaurant to Assign:

    • A permission setting that allows you to link this specific staff member to only specific restaurant partners. This is useful if you have different agents handling different territories or cuisines.


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